Visa Requirements: Participants must obtain Visitor Visas themselves for all countries at their own expense. US or Canadian citizens are not required to acquire a visa prior to arrival for tourist visits up to 90 days for both Argentina and Chile.
Q: What should I expect after registering and paying the deposit for the tour?
A: You will receive a confirmation email welcoming you to the tour. This email will include a link to a 'Manage Booking' page where you can view and edit all your trip details. Also included is your deposit receipt, payment schedule, and information for purchasing travel insurance through Travelex. Imprint Tours STRONGLY recommends purchasing trip insurance.
Q: If I want to end my tour in Ushuaia and connect with my Antarctica cruise, how do I designate this?
A: Choose "Ushuaia" in the registration field provided.
Q: If I want to end my tour in Buenos Aires, how do I designate this?
A: Choose "Buenos Aires" in the registration field provided.
Q: If I am scheduled to connect to the Antarctica cruise, does Imprint provide an extension for visiting Iguazu Falls?
A: Unfortunately, no. However, we are happy to share our hotel and local guide information for those of you who want to make independent arrangements. Please inquire: info@imprinttours.com. Please note: we will not plan an excursion for you, nor will we answer questions. We will provide the above mentioned information as a courtesy only.
Q: Is my deposit refundable?
A: Your deposit is refundable for 30 days, after which it is non-refundable for any reason.
Q: Are flights included?
A: International Flights to/from the tour are NOT included. Internal tour flights (El Calafate > Ushuaia OR Buenos Aires) are included.
Q: What airport do I use to join the tour?
A: The tour starts in Puerto Natales, Chile, Teniente Julio Gallardo Airport (PNT) on March 19 (late afternoon).
Q: What airport do I use to depart the tour?
A: The tour ends in Buenos Aires on March 26 after breakfast. International flights depart from Ezeiza Airport (EZE). If you are extending to Iguazu, your departure airport is Cataratas del Iguazú International Airport (IGR).
Q: Can I skip breakfast on the final day and depart early that morning?
A: Yes, you are not obliged to partake of the final breakfast, nor will you miss any tour activities.
Q: Does Imprint provide or arrange airport transfers?
A: No, airport transfers to join or depart the tour are the traveler's responsibility to arrange. Basic information will be included in the 8-Week Letter.
Q: Does Imprint provide advice about airlines, routing, or booking?
A: No, Imprint does not provide these services.
Q: When should I book my flight?
A: Avoid booking flights before July 19, 2025 unless you confirm the tour status.
Q: Do I need to check the tour status after July 19?
A: No, if you have not received a cancellation notice from Imprint by July 19, you may assume the tour is a go.
Q: What time will the tour start on March 19?
A: 17:00 (5:00PM)
Q: What time will the tour end on March 26? What time will the Iguazu extension end on March 29?
A: After breakfast
Q: Can I skip breakfast on the final day and depart early that morning?
A: Yes, you are not obliged to partake of the final breakfast, nor will you miss any tour activities.
Q: How do I take advantage of the Early Pay Discount (EPD)
A: To receive the $300 EPD, you must register for the EPD price and pay in full by July 19, 2025. You will receive a notice of final payment due one week prior. Please refer to our Terms and Conditions regarding EPD as cancellation incurs a penalty.
Q: If I’ve chosen to take advantage of the Early Pay Discount (EPD), and subsequently cancel, what penalties will I incur?
A: If you’ve opted for the EPD and paid in full, but then cancel, your deposit plus $400 of the EPD price is non-refundable. If no deposit has been paid, $1000 of the EPD price is non-refundable.
Q: If I have registered for the EPD price, but then need to switch to 'full price' and pay my balance later, can Imprint accommodate me?
A: Yes, we can switch packages for you. Simply send us an email - info@imprinttours.com
Q: Can I pay with a Credit Card?
A: Yes, you can opt to pay via Credit Card. However, you must pay the Credit Card fees, which are non-refundable in the case of cancellation.
Q: Can I avoid the Credit Card fees?
A: Yes, you can pay via ACH transfer without fees.
Q: If I am registering for the optional extension, why do I need to designate EPD or Full Price when the extension price is the same for both?
A: Designating EPD or Full Price on the optional extension allows us to synch up payments for your entire trip in order to invoice you accurately.
Q: Can I choose to delay final payment until Nov 19, 2025?
A: Yes, you must register for a Full Price package, then pay your balance due by Nov 19. You will receive a notice of final payment due one week prior.
Q: Is there any penalty for cancellation of a non-EPD registration?
A: No, there is no penalty for cancellation until Nov 19. However, your deposit is forfeit if the 30 days has elapsed (see above).
Q: What if I have to cancel after Nov 19?
A: After Nov 19, 2025 all payments are final and non-refundable for any reason.
Q: What should I do to prepare for the tour?
A: About 8 weeks before departure, you'll receive a detailed email with a packing list, sightseeing suggestions, and other important information. Meanwhile, ensure your passport is valid for at least 6 months beyond your intended departure date and has two clean pages for visa stamps.
Q: Since Imprint is unable to assist with pre- and post-tour hotel bookings, how do I book non-tour hotel nights?
A: For pre-tour nights, book the Hotel Vendaval. For post-tour nights, we will be using Tango de Mayo in Buenos Aires and Hotel Fueguino in Ushuaia. If you are extending to Iguqzu, we are using Hotel TBA. Bookings are under Say Hueque in Puerto Natales and Imprint Tours in Buenos Aires/Ushuaia and Iguazu, standard rooms. Final hotel bookings with roster names will be made about 60 days prior to the tour start.
Q: If I want to book pre-tour nights in the Hotel Vendaval, can Imprint assist in making sure I stay in the same room when the tour begins?
A: No, Imprint is unable to assist with this. You must deal directly with the hotel to make any special arrangements.
Q: What if the first and/or last tour hotels are fully booked for the pre- and/or post-tour nights I am interested in?
A: You must make your own alternative arrangements. We suggest using your favorite hotel booking engine to choose an accommodation with the location, price, and standard of your choice.
Q: If I need a complete list of tour hotels, where do I find that?
A: On the Patagonia Tour ITINERARY page on the Imprint website or the Itinerary listing on this We Travel registration portal.
Q: Are there any critical things I need to keep in mind?
A:
Q: What health precautions should I take?
A: Visit the CDC website or your local travel medicine clinic for suggested inoculations for Argentina and Chile. We cannot advise on inoculations due to liability concerns.
This tour involves moderate to demanding physical activity, including walking tours, climbing steps, and excursions to natural sites with uneven terrain. Participants should be in good health and capable of handling such activities.
Q: What mindset should I have for the tour?
A: Be flexible, independent, and personally responsible. Expect challenges and surprises, especially in less-developed areas. Positive, flexible attitudes contribute to a better group experience.
Q: Why is travel insurance important?
A: Travel insurance protects your investment against unforeseen events like flight delays, baggage loss, or sudden illness. We recommend Travelex.
In case you haven’t read our Terms and Conditions carefully, we would like to repeat the
importance of purchasing trip insurance. We have partnered with Travelex, a leader in the travel insurance industry. We have chosen Travelex for their very high rating, their record and
reliability of processing claims, and their excellent customer service. Travelex is proud to offer
you a variety of travel protection plans to fit your travel needs. We understand your plans can
change quickly and unforeseen events could impact your travel plans. We feel it’s important to consider purchasing a travel protection plan to help protect you and your travel investment.
Travel protection plans help provide coverage for:
- Trip Cancellation
- Trip Interruption
- Emergency Medical Expenses
- Emergency Evacuation/Repatriation of Remains
- Travel Delay
- Baggage & Personal Effects
- Baggage Delay and more
TRAVEL ASSISTANCE SERVICES*: With a Travelex Travel Protection Plan, emergency assistance and travel services are just a phone call away from virtually anywhere in the world.
For more information on the recommended plans or to enroll, CLICK HERE or contact Travelex
Insurance Services at 800-228-9792 and reference location number 06-0252.
Please Note:
Travelex Insurance Services plans are only available to U.S. Residents. To be eligible for a
waiver of the pre-existing medical condition exclusion, the Ultimate protection plan must be
purchased within 21 days from the time you make your initial trip deposit. However, plans can
be purchased any time up until the day prior to departure.
*Travel Assistance Services are provided by the designated provider as listed in the policy. The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc. CA Agency License #0D10209. Insurance coverages underwritten by individual member companies of Zurich in North America, including Zurich American Insurance Company (NAIC #16535, state of domicile: New York), 1299 Zurich Way, Schaumburg, IL 60196. Certain coverages not available in all states.
For 2 travelers sharing a room on the same booking (1 Double bed or 2 Twin beds).
Price is per person based on double occupancy.
Must pay in full by July 19, 2025 to receive early discount. Please review Terms & Conditions for the Early Pay Discount as cancellation incurs a penalty.
If booking separately, please use the "Twin/Single Sharing" package.
For individuals traveling alone and paying the Single Supplement.
Must pay in full by July 19, 2025 to receive early discount. Please review Terms & Conditions for the Early Pay Discount as cancellation incurs a penalty.
For traveling companions/couples registering separately.
OR - For the individual who doesn't want to pay the Single Supplement and is willing to share a room with a traveler of the same gender.
Note - If Imprint is unable to find a traveler willing to share you will be required to pay the single supplement.
Must pay in full by July 19, 2025 to receive early discount. Please review Terms & Conditions for the Early Pay Discount as cancellation incurs a penalty.
For 2 travelers sharing a room on the same booking (1 Double bed or 2 Twin beds).
Price is per person based on double occupancy.
If booking separately, please use the "Twin/Single Sharing" package.
For traveling companions/couples registering separately.
OR - For the individual who doesn't want to pay the Single Supplement and is willing to share a room with a traveler of the same gender.
Note - If Imprint is unable to find a traveler willing to share you will be required to pay the single supplement.
For 2 travelers sharing a room booking together or separately.
Price is per person based on double occupancy.
Must pay in full by July 19, 2025.
There is no early pay discount for the extension. The designation of 'Early Pay' is merely to sync payment schedules.
For 1 traveler booking alone and paying the single supplement.
Must pay in full by July 19, 2025.
There is no early pay discount for the extension. The designation of 'Early Pay' is merely to sync payment schedules.
For 2 travelers sharing a room booking together or separately.
Price is per person based on double occupancy.
There is no early pay discount for the extension. The designation of 'Full Price' is merely to sync payment schedules.