Embarking on Imprint's tour of Australia is an adventure filled with breathtaking landscapes and engaging culture - both modern and traditional. Starting in Melbourne, indulge in the city’s eclectic food scene and vibrant street art. Traveling north, you’ll explore the Great Barrier Reef, snorkeling among colorful coral and tropical fish. A visit to the rain forests of Raintree add a new travel ecosystem. Traveling back south you'll discover a blend of coastal beauty, verdant national parks, and history. Culminating in Sydney, you’ll marvel at the iconic Opera House and the views of the Harbor Bridge. If you opt for the extension you'll visit the ancient landscapes of the Outback offering a visit to the storied landmark of Uluru. Each destination unveils a unique experience of Australia, making for an unforgettable journey.

• Walking tours of Sydney and Melbourne
• Snorkeling the Great Barrier Reef
• Exploring the rain forest of Raintree
• World Heritage Site - Dorrigo National Park
• Scenic East Coast drive
• Sydney Harbor Cruise & Opera House tour

Visa Requirements: Participants must obtain Visitor Visas themselves for all countries at their own expense.  The acquisition of visitor visas to any country is the sole responsibility of the traveler. Imprint is unable to assist with the acquisition of visas or help with issues you might encounter during the process. Any information below is provided as a courtesy only.
To visit Australia, you'll need an Australian Electronic Travel Authority (ETA). 

Q: How do I obtain an ETA for Australia?

A: You need the ETA before arrival. Acquire the ETA app and apply online: AUSTRALIA

Q: What information will I need to complete the online visa process?

A: A digital passport size headshot and digital passport image

Q: How much will the ETA cost?

A: Aus$20 (US$13)

Q: How long will the process take?

A: Usually immediate

Registration and Deposit

Q: What should I expect after registering and paying the deposit for the tour?

A: You will receive a confirmation email welcoming you to the tour. This email will include a link to a 'Manage Booking' page where you can view and edit all your trip details. Also included is your deposit receipt, payment schedule, and information for purchasing travel insurance through Travelex. Imprint Tours STRONGLY recommends purchasing trip insurance.

Q: Is my deposit refundable?

A: Your deposit is refundable for 30 days, after which it is non-refundable for any reason.

Flight Information

Q: Are flights included?

A: International Flights to/from the tour are NOT included. Internal tour flights (Melbourne > Cairns; Cairns > Brisbane) are included.

Q: What airport do I use to join/depart the tour?

A: The tour starts in Melbourne (MEL) on April 15 and ends in Sydney (SYD) on April 27 (after breakfast).

Q: If I'm extending to Uluru, which airport should I use for my return flight?

A: The Uluru extension ends at the Sydney airport (18:00) on April 29.

Q: Does Imprint provide or arrange airport transfers?

A: No, airport transfers are the traveler's responsibility to arrange. Basic information will be included in the 8-Week Letter.

Q: Does Imprint provide advice about airlines, routing, or booking?

A: No, Imprint does not provide these services.

Q: When should I book my flight?

A: Avoid booking flights before Aug 15 unless you confirm the tour status.

Q: Do I need to check the tour status after Aug 15?

A: No, if you have not received a cancellation notice from Imprint by Aug 15, you may assume the tour is a go.

Tour start/end

Q: What time will the tour start on April 15?

A: About 17:00 (5:00PM)

Q: What time will the tour end on April 27?

A: After breakfast

Q: Can I skip breakfast on the final day and depart early that morning?

A: Yes, you are not obliged to partake of the final breakfast, nor will you miss any tour activities.

Payment: Early Pay Discount (EPD) and Full Price

Q: How do I take advantage of the Early Pay Discount (EPD)?

A: To receive the $300 EPD, you must register for the EPD price and pay in full by Aug 15, 2025. The payment system already reflects this discount. You will receive a notice of final payment due one week prior. Please refer to our Terms and Conditions regarding EPD as cancellation incurs a penalty.

Q: If I’ve chosen to take advantage of the Early Pay Discount (EPD), and subsequently cancel, what penalties will I incur?

A: If you’ve opted for the EPD and paid in full, but then cancel, your deposit plus $400 of the EPD price is non-refundable. If no deposit has been paid, $1000 of the EPD price is non-refundable.

Q: Can I pay with a Credit Card?

A: Yes, you can opt to pay via Credit Card. However, you must pay the Credit Card fees, which are non-refundable in the case of cancellation.

Q: Can I avoid the Credit Card fees?

A: Yes, you can pay via ACH transfer without fees.

Q: If I am registering for the optional extension, why do I need to designate EPD or Full Price when the extension price is the same for both?

A: Designating EPD or Full Price on the optional extension allows us to sync up payments for your entire trip in order to invoice you accurately.

Q: Can I choose to delay final payment until Dec 15, 2025?

A: Yes, you must register for a Full Price package, then pay your balance due by Dec !5. You will receive a notice of final payment due one week prior.

Q: Is there any penalty for cancellation of a non-EPD registration?

A: No, there is no penalty for cancellation until Dec 15. However, your deposit is forfeit if the 30 days has elapsed (see above).

Q: What if I have to cancel after Dec !5?

A: After Dec 15, 2025 all payments are final and non-refundable for any reason. 

Pre-Departure Information

Q: What should I do to prepare for the tour?

A: About 8 weeks before departure, you'll receive a detailed email with a packing list, sightseeing suggestions, and other important information. Meanwhile, ensure your passport is valid for at least 6 months beyond your intended departure date and has two clean pages for visa stamps.

Pre- and Post-Tour Hotels

Q: Since Imprint is unable to assist with pre- and post-tour hotel bookings, how do I book non-tour hotel nights?

A: For pre-tour nights, the first tour hotel in Melbourne is Savoy on Little Collins. For post-tour nights, the final tour hotel in Sydney is A by Adina. Bookings are under Pan Pacific and Mondumo Tours, standard rooms. Final hotel bookings with roster names will be made about 60 days prior to the tour start.

Q: If I want to book pre-tour nights in the Savoy hotel, can Imprint assist in making sure I stay in the same room when the tour begins?

A: No, Imprint is unable to assist with this. You must deal directly with the hotel to make any special arrangements.

Q: What if the first and/or last tour hotels are fully booked for the pre- and/or post-tour nights I am interested in?

A: You must make your own alternative arrangements. We suggest using your favorite hotel booking engine to choose an accommodation with the location, price, and standard of your choice.

Tour Hotels

Q: If I need a complete list of tour hotels, where do I find that?

A: On the Australia Tour ITINERARY page (scroll down) on the Imprint website. 

Important Reminders

Q: Are there any critical things I need to keep in mind?
A:

• Print and keep the confirmation letter for reference.
• Add [email protected] to your email address book.
• Download & activate Whatsapp for essential on-tour communications.
• Check your bank’s policy on international ATM withdrawal or Credit Card fees.

Health and Safety

Q: What health precautions should I take?

A: Visit the CDC website or your local travel medicine clinic for suggested inoculations for Australia. We cannot advise on inoculations due to liability concerns. 

This tour involves moderate to demanding physical activity, including walking tours, climbing steps, and excursions to natural sites with uneven terrain. Participants should be in good health and capable of handling such activities.

Tour Member Expectations

Q: What mindset should I have for the tour?

A: Be flexible, independent, and personally responsible. Expect challenges and surprises, especially in less-developed areas. Positive, flexible attitudes contribute to a better group experience.

Travel Insurance

Q: Why is travel insurance important?

A: Travel insurance protects your investment against unforeseen events like flight delays, baggage loss, or sudden illness. We recommend Travelex.

In case you haven’t read our Terms and Conditions carefully, we would like to repeat the importance of purchasing trip insurance. We have partnered with Travelex, a leader in the travel insurance industry. We have chosen Travelex for their very high rating, their record and reliability of processing claims, and their excellent customer service. Travelex is proud to offer you a variety of travel protection plans to fit your travel needs. We understand your plans can change quickly and unforeseen events could impact your travel plans. We feel it’s important to consider purchasing a travel protection plan to help protect you and your travel investment.

Travel protection plans help provide coverage for:

- Trip Cancellation

- Trip Interruption

- Emergency Medical Expenses

- Emergency Evacuation/Repatriation of Remains

- Travel Delay- Baggage & Personal Effects

- Baggage Delay and more.

TRAVEL ASSISTANCE SERVICES*:

With a Travelex Travel Protection Plan, emergency assistance and travel services are just a phone call away from virtually anywhere in the world. For more information on the recommended plans or to enroll, CLICK HERE or contact Travelex Insurance Services at 800-228-9792 and reference location number 06-0252.

Please Note:  Travelex Insurance Services plans are only available to U.S. Residents. To be eligible for a waiver of the pre-existing medical condition exclusion, the Ultimate protection plan must be purchased within 21 days from the time you make your initial trip deposit. However, plans can be purchased any time up until the day prior to departure.

*Travel Assistance Services are provided by the designated provider as listed in the policy. The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc. CA Agency License #0D10209. Insurance coverages underwritten by individual member companies of Zurich in North America, including Zurich American Insurance Company (NAIC #16535, state of domicile: New York), 1299 Zurich Way, Schaumburg, IL 60196. Certain coverages not available in all states.